David B. Shoenfeld
8501 San
Siro Farm Court · Oak Ridge, NC 27310 · 336.643.2504 (H) · 310.600.1725 (C) · david@shoenfeld.com
Proven Marketing, Branding,
Messaging Strategy and Corporate Communications expertise. Innovative leader with hands-on
style, and a Performance-based
track record. led / mentored teams
in strategy, communications, Crisis Management, branding, and employee
communications.
Exceptional creativity,
superior communications, judgment and Strategic decision skills. Outstanding
ability to ‘define the story’ and ‘craft compelling narratives’ with enduring
impact.
Core Competencies include:
|
§
Global Marketing
Strategy §
Superior Value
Propositions |
§
Branding / Messaging
Initiatives §
Corporate
Communications / PR |
§
Strategic / Scenario
Planning §
Target Market
Segmentation |
Professional Experience
SHOENFELD ENTERPRISES LLC – Oak Ridge, NC
www.shoenfeld.com 2009 -
Present
Independent Business Executive and Communications /
Marketing / Strategy Advisor
Business Strategy, Market Segmentation and Branding
Consulting. Value Proposition and
Product Benefits & Core Messaging development. Clients include organizations in transition, a leading
Membership Association, a Healthcare Data Provider, and Advertising Agencies
who value bringing fresh, independent perspectives to clients needs.
UNITED STATES POSTAL SERVICE – Washington, DC www.usps.com 2008 - 2009
Senior Vice President, Mailing Services
Responsible
for retention / positioning of Postal Mail products: First-Class and Marketing/Advertising
Mail, representing ~90 percent of USPS revenue, albeit in a challenging
economic environment in which many large customers closed their doors or
reduced mail-based contact programs.
Commuted weekly from Oak Ridge, NC.
Key Achievements:
§
Change-Agent in a
Challenging environment:
Championed mailing product enhancements to reduce customer experience
pain points and encourage SMB / Corporate users to retain marketing mail in
their marketing plans.
§
Key Messaging: Leveraged
targeted media outlets to reposition mail as a powerful, digital media option
that gets the job done, is read and relevant in a “digital age”, and boosts the
effectiveness of other multi-channel media.
NEXTENGINE, INC. – Santa Monica, CA
www.nextengine.com 2001- 2007
Vice President, Marketing / Member of the Board of
Directors
Harnessed
the NextEngine Desktop 3D
Scanner’s disruptive power and
breakthrough price to drive business and consumer market demand for 3D capture
technology through tight, focused narratives that attracted media and buyer
interest. Maximized the value of affordable high-precision 3D capture with
solid leadership in targeted markets. Reported to the CEO. Key
Achievements:
§
Created momentum for the
NextEngine Brand and Desktop 3D Scanner concept to drive pre-order and ongoing
sales required for scare-resource startup via aggressive online marketing, SEO,
media and partnership promotions.
§
Delivered results: NextEngine became the “World’s
best-selling 3D Scanner ” within 90 days of first ship-date and has retained
leadership to the present day in spite of well-funded competitors and
technology ‘leaders’.
STAMPS.COM
– Santa Monica, CA 2000
Executive Vice President and Chief
Marketing Officer
Spearheaded marketing, communications, and business unit marketing communications strategy to support revenue-generation in effort to discover a pathway to profitability; ultimately a 90%+ downsizing was implemented to ensure long-term survival, enabling Company to remain viable and achieve profitability. Reported to the CEO.
FEDERAL EXPRESS CORPORATION www.fedex.com 1981-2000
Senior Vice President – Worldwide Marketing &
Communications (Memphis, TN) 1998-2000
Directed
large-scale, global advertising, brand development and revenue-building
programs to strengthen positioning and drive profitability in an intensely
competitive global market by enhancing / elevating the brand in established and
emerging markets. Led Corporate Communications and PR team through
reputation-critical situations. Oversaw new services development, segmentation,
market analysis and research, pricing, and the enhanced fedex.com customer online experience team. Managed annual
budget of $220 million and led efforts to drive revenues to $14 billion. Motivated, managed, and led 12 Officer-level direct
reports with accountability for 500+ marketing professionals, 250
telemarketers, and a customer service organization with over 4,000 employees.
Reported jointly to CEO of FedEx Express and EVP, Marketing Development and
Communications of FedEx Corporation (Holding Company Structure). Key
Achievements:
§
Successfully deployed an
array of high-impact messaging platforms, from the award-winning FXTV Internal Television Network, to a
range of customer and stakeholder communications vehicles
§ Strong relationship w/ Championship Auto Racing Teams as Open-Wheel Racing
Series Sponsor
§
Represented Company and
the Brand in the national media. Served as an on-air spokesperson for
high-status broadcast events including the FedEx Orange Bowl and FedEx St. Jude
Classic Tournament, and ad-hoc situations.
Vice President, Marketing – U.S. and Canada (Memphis, TN) 1996-1998
Drove
worldwide brand recognition in key markets, and grew revenues by implementing
marketing, advertising and promotional efforts, launching new services,
executing powerful and cohesive messaging, and focused resources in the
company’s principal market. Managed $125 million marketing budget to boost
revenues to $12 billion.
Restructured market segmentation methods and expanded domestic and global
market time-definite services. Key Achievements:
§
Led team responsible for
all business / brand-building efforts to leverage Corporate Identity Assets,
Advertising, and key Corporate Sponsorship properties to grow market share and
brand share.
§
Drove customer
acquisition initiatives targeting corporate users and individuals, especially
business professionals.
Vice President, Marketing & Customer Service –
European Division (based in Brussels, BE 1993-1995
Vice
President, Marketing – Asia Pacific Division (based
in Hong Kong) 1991-1993
Executed key
tactics to drive visibility, profitability, and growth for international
operating regions. Built marketing alliances and developed landmark advertising
and promotions to strengthen Company position in highly competitive markets.
Managed $20 million regional marketing budget to drive $400 - 600 million in
revenues. Key Achievements:
§
Active member of the Federal
Express FedEx Brand Transformation team, representing U.S and non-U.S. markets. Worked
directly with Landor Associates and a team of external Branding and Industrial
Design advisors.
§
Repositioned FedEx
Europe as a profitable industry leader, reversing substantial multi-year
financial losses.
§
Introduced the
market-changing concept of time-definite services to the Asia-Pacific market.
Additional FedEx Marketing Positions (Memphis,
TN) 1981-1991
§
Managed Federal
Express Overnight Letter launch in 1981. $1B+ in sales within first 2 years.
§
Drove dramatic expansion
of FedEx Retail Network as
Managing Director – FedEx Business Service Centers. Identified Customer Retail Network need via Growth Barriers and
Dynamics research.
Education
and Affiliations
Bachelor of Science in
Business Administration ·
Northeastern University – Boston, MA
U.S. – Japan Business Study
Program - Participant in JETRO / MITI intensive program
Graduate Business
Administration Classes · Boston
College / University of Memphis
Screenwriting Certificate
Program · UCLA
Extension – Los Angeles, CA 2006
Note: Marketing and Corporate
Communications work best when the work reflects principles of effective
storytelling. This program enabled me to refine my skills and explore methods
to engage and motivate my audiences, and earned recognition in national
screenwriting contests.
Professional Associations and Achievements:
Association of Strategic
Planning (ASP) ~ National Association of Corporate Directors (NACD) ~ MENSA
Exercise Friends,
Director/Investor – a Top-Ten Web Fitness Site (www.exercisefriends.com)
NextEngine Inc., Director (www.nextengine.com)